CUSTOMER CARE

Here at Brave Roar we truly care about our customers and being able to help you as best as possible. If there are any questions pertaining to your order; please feel free to email us down below !

Have any questions or concerns? 

We’re always ready to help!

 

 

Please email us: contact@braveroar.co

BRAVE ROAR

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RETURN POLICY

Due to limited units, all customers will be subject to ONLY a refund through store credit or another item; if that item is currently in stock. For returns, the following must be in place:

 

 

 

  • Items must be returned within a 30 day period. 

  • All items must be unworn and unwashed.

  • Items that smell like smoke, cologne, or deodorant WILL NOT be accepted.

  • If the return/exchange does not pass inspection, it will be mailed back to you.

FAQ

Do you provide International delivery?

 

Yes, we do provide both domestic and international shipping for our customers. International shipping can take 10-15 business days since we are located in the US.  

 

How do I return an item?

 

Items must be undamaged; you may go to your nearest shipping store and send out the product you would like to return. We gladly offer FREE returns. Email us with a return title. Please remember, refer to the return policy rules above. 

How do I track my order?

As soon as you order from us we will send out an email confirming your item. You will then be followed by another email within 2-3 business days with your tracking number as we are preparing your items for shipment. 

 

What are your delivery options?

 

We currently have only 1 option for shipping. Our "standard" shipping is through USPS. Items will be prepared within 3-5 business days and your product should arrive within only 2 business days after; excluding the holidays.